As a businessman that values all his customer’s concerns, I want to express our personal experience with websites like Yelp.com. When you have a successful business that deals with the public daily, you are going to have legitimate customer issues from time to time.
Companies like Yelp call us daily and try to extort money from us for “ help” we supposedly need controlling negative reviews. We, like many other businesses, refuse to do business with them for a simple reason, we don’t want our reviews “ manipulated “ by them. The problem is when you don’t sign up for their help, immediately false negative reviews start flowing in. They also “forget” to post positive reviews. – More –